Frequently Asked Questions
Everything you need to know about the Hearth Display system.
What is included in the Hearth Display package?
Each order includes the Hearth Display touchscreen device, a wall mounting kit with a built-in level, a power adapter with a 10-foot cord, and access to our mobile companion app.
How long does shipping take for new orders?
Standard shipping typically takes 5-7 business days within the continental United States. You will receive a tracking number via email as soon as your Hearth leaves our warehouse.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your Hearth Display, you can return it for a full refund within 30 days of delivery, provided it is in its original packaging.
Does the Hearth Display require a subscription?
While the core hardware and basic calendar features are available to all users, some advanced features like SMS task reminders and premium family organization tools require an active Hearth Membership.
Is professional installation required?
No, Hearth is designed for easy DIY installation. Our included mounting kit and step-by-step video guides make it simple to secure the display to any standard drywall in under 15 minutes.
How do I sync my existing digital calendars?
Hearth seamlessly integrates with Google Calendar, iCloud, and Outlook. You can link these accounts through the Hearth mobile app during the initial setup process.